🏪 Retail Display Zone

Step into the world of retail and customer interaction!

Our Retail Display Zone gives NDIS participants the chance to experience a real working computer shop environment learning how to present products, communicate with customers, and deliver great service.

This zone blends hands-on retail tasks with role-playing activities, helping participants build confidence, teamwork, and communication skills in a safe and supported space.

Retail zone

Shop Floor Area

The Shop Floor Area is set up just like a real retail space, because it is one! Here is where participants learn by doing.


💡 What Happens Here

  • Setting up and maintaining computer displays and accessories
  • Organising shelves and ensuring shop presentation
  • Practising greeting and assisting customers
  • Handling simple customer enquiries and demonstrating products
  • Learning about shop cleanliness, safety, and presentation standards
make it more generic... more for school kids... and not a fancy shop, but a computer warehouse.

customer service skills

🧠 Interactive Learning in Action

Through guided role-play and trainer demonstrations, participants practise realistic retail situations — such as helping a customer choose a computer or explaining product features.

🧩 What Happens Here

  • Group discussions about customer service and teamwork
  • Practising polite greetings and body language
  • Learning how to manage challenges in customer interactions
  • Developing confidence through role-play and feedback

🌈 NDIS Alignment

The Retail Display Zone supports participant goals under both Core and Capacity Building supports.

Core – Assistance with Social & Community Participation

  • Builds confidence in public and social settings
  • Develops positive communication and self-presentation
  • Encourages inclusion through shared retail activities

Capacity Building – Increased Social & Community Participation

  • Strengthens teamwork and problem-solving
  • Builds responsibility, planning, and time management
  • Improves emotional regulation and adaptability in workplace settings
  • Encourages independence through real-world learning

🧠 Learning Outcomes

Participants gain valuable skills that apply both inside and outside the workplace:

  • Customer service & communication
  • Teamwork & cooperation
  • Confidence interacting with the public
  • Organisational skills & attention to detail
  • Problem-solving & workplace responsibility
  • Understanding of presentation and cleanliness standards

💡 Included as Part of Your Program

  • 🏪 Retail Display Zone

    The Retail Display Zone is fully included in your workshop program.

    Participants rotate through the zone as part of their ongoing learning journey — combining real-world practice with guided instruction.

    This hands-on retail experience helps build readiness for community involvement and future employment opportunities in customer service or retail.

  • 🌟 The Vibe

    Expect a friendly, professional atmosphere that feels like a real computer shop.

    Participants work together to keep the store tidy, welcome visitors, and support each other while learning — building confidence and pride through teamwork and success.