🏪 Computer Shop Experience

Build Skills, Confidence & Connection

Step into a supportive, computer-shop style environment designed to help participants build life, social, and practical skills in a relaxed and inclusive setting.

The Computer Shop Experience is a supported skills and participation workshop where participants build confidence, communication, and everyday workplace-style skills through hands-on, guided activities.

Each session supports customer interaction practice, basic IT skill development, and social connection, helping participants work towards greater independence, confidence, and teamwork at their own pace.

💬 What Makes the Computer Shop Experience Different

This program blends structure, fun, and inclusion. Participants learn by doing in a supportive, computer-shop style setting that feels familiar, safe, and encouraging.

🧠 Session Focus

Customer Interaction Skills – practising friendly greetings, listening, and helping conversations

Technology Skills – learning basic troubleshooting, device care, and simple setup activities

Confidence & Social Skills – teamwork, communication, and sharing ideas in a respectful way

Shop Skills Practice – role-play activities like point-of-sale practice, stock organisation, and display setup

Each participant is supported at their own pace with individual guidance as needed, peer encouragement, and Kahoot-style learning games to keep sessions engaging and enjoyable.

🏪 The Learning Zones

Sessions are delivered across multiple themed activity zones set within a computer-shop style environment, supporting hands-on learning and social participation.

it problem solving

💻 Tech Repair Zone

In the Tech Repair Zone, participants take part in supported, hands-on activities using computer hardware to build technology confidence and problem-solving skills.

Activities may include guided exploration of computer components, practising safe handling, and learning how parts fit together in a supported environment.

The focus is on confidence, teamwork, and learning at each participant’s own pace, within a safe and encouraging space.

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SHOP SKILLS & SALES

🏷️ Retail Display Zone

The Retail Display Zone supports participants to practise skills in a retail-style learning environment. Participants take part in supported activities such as setting up computer displays, organising shelves, and practising shop presentation and cleanliness.

Through role-play and teamwork, participants build communication, confidence, and participation skills, while developing routines and a sense of achievement in a supportive setting.

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SERVICE WITH A SMILE

💳 POS & Customer Service Zone


At the front of the shop, the POS & Customer Service Zone supports participants to practise customer service role-play in a safe, supportive setting. Using a working Point of Sale (POS) system, participants practise scanning products, processing mock payments and refunds, and using polite, confident communication. It’s a great space to build communication, accuracy, and social confidence at each participant’s own pace.

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TEAMBUILDING & SOCIAL SKILLS

🎮 Gamer Zone

The Gamer Zone is a supportive space where learning and fun come together. Participants take part in team-based games that encourage communication, cooperation, and shared decision-making.

Using gaming PCs and consoles, participants connect socially while building teamwork, patience, and positive sportsmanship in a relaxed and inclusive environment.

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RELAX & RECHARGE

🌈 Chill & Sensory Zone


The Chill & Sensory Zone is a calm, supportive space where participants can take breaks, unwind, and reset between activities. With comfortable seating, iPads, board games, and sensory resources, this area supports self-regulation, relaxation, and positive social interaction in a safe and welcoming environment.

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🌟 NDIS Alignment

The Computer Shop Experience aligns with both Core and Capacity Building supports under the NDIS.

Core – Assistance with Social & Community Participation

  • Builds communication and self-confidence
  • Encourages teamwork and social interaction
  • Promotes inclusion through shared group activities

Capacity Building – Increased Social & Community Participation

  • Develops practical life and employment skills
  • Improves problem-solving and adaptability
  • Builds independence, responsibility, and confidence
  • Strengthens decision-making and collaboration

🧠 Learning Outcomes

By taking part in the Computer Shop Experience, participants will:

  • Build confidence in social and customer interactions
  • Gain basic IT and retail skills
  • Learn teamwork, patience, and communication
  • Develop emotional awareness and independence
  • Strengthen focus, organisation, and responsibility
  • Increase readiness for employment or volunteering

🌟 NDIS Alignment

The Computer Shop Experience aligns with both Core and Capacity Building supports under the NDIS.

Core – Assistance with Social & Community Participation

  • Builds communication and self-confidence
  • Encourages teamwork and social interaction
  • Promotes inclusion through shared group activities

Capacity Building – Increased Social & Community Participation

  • Develops practical life and employment skills
  • Improves problem-solving and adaptability
  • Builds independence, responsibility, and confidence
  • Strengthens decision-making and collaboration

💡 Included as Part of Your Program

  • 🎮Learning, Fun & Social Skills

    Each session is fully supported by experienced facilitators who understand participant needs.

    Workshops are inclusive and engaging, supporting each participant to take part and build skills at their own pace.

    No prior experience is required — just a positive attitude and a willingness to try new activities.

  • 🌈 The Vibe

    Expect a fun, welcoming, and confidence-building space where everyone belongs. From customer service role-play and guided technology activities to team-based games, every session supports growth, inclusion, and social connection in a supportive environment.

⏰ Session Times

  • Monday – Friday

    🕐 1:00pm – 3:00pm

    🕞 3:30pm – 5:30pm

    🌙 6:00pm – 8:00pm

  • Saturday

    🕐 1:00pm – 3:00pm

    🕞 3:30pm – 5:30pm

    🌙 6:00pm – 8:00pm

  • Sunday

    🕐 1:00pm – 3:00pm

    🕞 3:30pm – 5:30pm
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