Aussie IT Services
ABN: 98 367 956 044

At Aussie IT Services, we care about your privacy and are committed to keeping your personal information safe.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or take part in our programs and services.

We follow the Australian Privacy Principles under the Privacy Act 1988 (Cth) and the Privacy Amendment (Notifiable Data Breaches) Bill 2016, which became law on 23 February 2018.

By using our website or services, you agree to the terms set out in this Privacy Policy.

📋 What Information We Collect

We may ask for personal information to help us provide you with services, support, and updates. This may include:

• Your name and contact details (phone, email, address)
  
• Your preferences or areas of interest
  
• Bank account details (if payments apply)
  
• Other details needed to provide you with services
  

We may also collect technical information when you visit our website, such as:

• Browser type, device type, and operating system
  
• Pages you visit and the time spent on our site
  
• Your IP address and service provider details
  

We may sometimes invite you to share your thoughts through surveys or feedback forms — this is completely optional.

If we receive your details from another organisation, we handle them in line with this Privacy Policy.

💡 How We Use Your Information

We use the personal information you share with us to:

• Understand your needs and improve our services
  
• Personalise support and communication
  
• Manage payments and records
  
• Send updates, news, or program information
  
• Carry out direct marketing (where you’ve agreed)
  
• Contact you for feedback or surveys
  

🔍 Sharing Your Information

We may share personal information only when necessary, such as:

• To deliver a service you have requested
  
• To work with suppliers or partners involved in service delivery
  
• To meet legal, regulatory, or court obligations
  
• To protect our rights or respond to a legal request
  
• When you give us permission to share your information
  

Any third party we share data with must handle your information safely and in line with this Privacy Policy and Australian law.

⚙️ Controlling Your Personal Information

You are in control of your information. You can:

• Ask us to stop using your details for communication or marketing
  
• Request a copy of the personal information we hold about you
  
• Ask us to correct any details that are inaccurate, out of date, or incomplete
  

📧 To do this, please email ndis@aussieitservices.com.au.

We will respond within a reasonable time. In some cases, we may not be able to release certain information (for example, where the law prevents it), but we will always explain why.

We will never sell or rent your personal information to anyone.

🚨 Making a Privacy Complaint

If you believe we have breached the Australian Privacy Principles, please contact us at:

📧 ndis@aussieitservices.com.au

🌐 Or through our website: www.aussieitservices.com.au

Please include details of what happened so we can investigate.

We’ll look into the matter quickly and respond in writing with the results and any steps we’ll take to fix the issue.

🔐 How We Keep Your Information Safe

We use physical, electronic, and administrative safeguards to protect your information against misuse, loss, and unauthorised access.

However, information sent over the internet can never be 100% secure. Any information you send or receive online is at your own risk — but we always take reasonable steps to protect it.

🍪 Cookies and Web Beacons

Our website may use cookies to remember your preferences and improve your experience.

Cookies don’t identify you personally unless you choose to share that information.

We may also use web beacons (small pieces of code) to help us understand how visitors use our site — for example, counting how many people view a page or click a link.

These tools help us improve our website and make it more user-friendly.

🌏 Links to Other Websites

Our website may contain links to other websites.

Please note that we don’t control those sites and aren’t responsible for their privacy practices.

Once you leave our site, this Privacy Policy no longer applies — we recommend checking the privacy policy of any site you visit.

🔄 Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website or by request at ndis@aussieitservices.com.au.

📬 Contact Us About Privacy

If you have questions, need access to your information, or wish to make a privacy-related complaint, please contact us:

📧 ndis@aussieitservices.com.au

🌐 www.aussieitservices.com.au

We’re here to help and will respond as soon as possible.